Shipping policy

Thank you for shopping with Sachimon! We truly appreciate your support and are excited to be part of your collecting journey.

Shipping

We currently offer FREE standard shipping on all U.S. orders.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Address

Please verify that your shipping address is correct before completing your purchase. Sachimon is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

Custom Orders

Please note that custom made items require additional time to create.

Please allow 5–7 business days for custom orders to be created before shipment. Once shipped, most U.S. orders arrive within 3–5 business days, depending on the shipping carrier and destination.

If your order includes both ready to ship and custom items, your entire order will ship together once your custom item has been completed.

Lost, Delayed, or Damaged Packages

Once your order has been handed over to the shipping carrier, delivery is managed by the carrier. While we cannot guarantee carrier delivery times or be responsible for delays caused by the shipping carrier or other circumstances beyond our control, we'll gladly assist you in tracking your package or providing any information needed to help resolve a shipping issue.

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and its packaging so we can help make things right.

Questions?

If you have any questions about your order or our shipping policy, please feel free to contact us. We're always happy to help!