Refund policy

At Sachimon, each order is carefully prepared and packaged with care.

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We'll review the issue and work with you to make it right.

If you have any questions before placing your order, please don't hesitate to reach out. We're happy to help!